Nov
14
2008
Janelle Elms of OSI Rock Stars will be hosting a webinar with me on this coming Tuesday, Nov. 18, at 12 noon Pacific Time. Among other things, we’ll take a special, backstage sneak peak at WordPress 2.7′s new Dashboard and Plugin features. I’ve installed a beta copy of WordPress 2.7 on my web site just [...]
Tags: OSI Rock Stars, webinar, wordpress
Nov
14
2008
I was honored to be the guest for a three part series on the Savvy Seller’s “Tips from the Top” podcast. We talked about blogging with WordPress, and we covered a lot of ground, including: 5 Questions to Answer Before You Begin Blogging Which WordPress is right for you? Themes, Plug-Ins & SEO The Art [...]
Tags: Podcasts
Nov
13
2008
Whatever it is you do – why do you do it? Do you create ebooks and DVDs for love of the medium – or to make money? Do you sell collectibles for love of the market/niche – or to make money? Do you take photographs for love of artistic expression – or to make money? [...]
Tags: success
Nov
11
2008
Is customer service an expense or an investment? Consider this story: Cindy Shebley, an eBay PowerSeller, fired one of her product suppliers because of their brain dead customer service. Cindy was the exclusive sales rep for a specialty product. She would make the sale, then contact the product creator who would ship it to the [...]
Tags: customer service, investment
Nov
10
2008
If all the doom and gloom economic forecasts are true, now is the time to take a good hard look at business expenses. Where can you save, what should you dump, where should you expand? If you are like many small business people, your cell phone is your lifeline. You may be on the phone [...]
Tags: skype
Nov
08
2008
Naomi Dunford made almost $200,000.00 so far this year with her blog IttyBiz. Bet that got your attention, huh? I’m a regular IttyBiz reader and I assumed Naomi was doing OK, but I had no idea just how OK she was. About two years ago, Naomi, a professional copywriter, decided that there was an opportunity [...]
Tags: seo
Nov
06
2008
TechSmith has just released Camtasia v6. Since Camtasia is so expensive – $300 for the full version, $150 for the upgrade – the first question everyone asks is: is it worth upgrading? From a quick first look, the answer would be: it depends on what version of Camtasia you are currently using. If you have [...]
Tags: techsmith
Nov
04
2008
Are you listening to your customers? Really listening? Communication is an amazingly complicated transaction. Words, spoken or printed, are just the beginning. Conversations take place in a hidden web of experiences and emotions. When a customer says, “Why is this so expensive?” they may mean, “Are you trying to rip me off?” Or they may [...]
Tags: customer service
Nov
03
2008
Part 2 of the Tips From The Top podcast about Blogging With WordPress will take place this coming Thursday, Nov 6th at 2:00 PM Eastern Standard Time / 11:00 AM Pacific Standard Time. Part 1 was recorded and is now available. You can listen to it by clicking on the Play button below. The podcast [...]
Tags: blog training, podcast
Nov
03
2008
Do you use GMail and Google Calendar? Are you tired of flipping between tabs to check your appointments when you check your email? You can finally stop grinding your teeth. The long wait for an integrated calendar is over. When you are in GMail, click on the Settings link in the top right hand corner [...]
Tags: gmail, Google Labs
Nov
02
2008
If you live in the US, today marks the end of Daylight Savings Time, at least until next year. If you blog with WordPress, you may need to manually adjust your time stamp. Log into your WordPress Dashboard, click on Settings, then make sure you are on the General tab (the first one). Scroll down [...]
Tags: daylight savings time, ITC